Licensee Frequently Asked Questions
How much can I earn?
As a Store Licensee, you earn commission based on your store's sales rather than receiving a wage.
Before each season, we carefully review the historical sales performance of every location to establish a realistic sales budget for each store. During the recruitment process, we'll share the previous season's sales history for your allocated store, so you have a clear understanding of its past performance.
Your earnings will depend on your store's sales performance. By following our proven retail systems and delivering great customer service, you'll be well positioned to maximise your earning potential
How are store locations chosen?
Calendar Club secures premium retail locations in major shopping centres across Australia and New Zealand before the season begins.
Our team carefully researches and plans every store location using over 30 years of trading history, sales performance and customer traffic to select sites with the greatest potential.
You don't need to find your own location—we've already done the hard work for you.
Because shopping centre space is limited, store opportunities are limited and are often filled quickly.
When do stores open and close?
Most Calendar Club stores open between early November and late November, depending on the location. During the recruitment process, we'll let you know the expected opening date for your allocated store.
Our stores generally trade through to the end of December. Depending on the season, Calendar Club may choose to extend trading for some or all stores into the first week of January.
If an extension is planned, we'll let you know in early December, allowing you plenty of time to plan your staffing and availability.
How many hours will I need to work?
As the Store Licensee, you're responsible for ensuring your store is open during the shopping centre's required trading hours, including weekends, public holidays and extended Christmas trading hours.
You don't need to work every shift yourself. Store Licensees generally commit to working between 40 and 50 hours per week, with sufficiently trained staff to cover additional hours. How much you work is ultimately up to you, provided your store is always appropriately staffed and operating during the centre's required trading hours.
Do I employ and pay my own staff?
Yes. As a Store Licensee, you're responsible for recruiting, employing and managing your own team. The number of staff you'll need will depend on your store's expected sales and trading hours.
Most stores can be operated by one person at a time, however, you'll usually need additional team members to help cover weekends, late nights and times when you're unavailable.
Many of our Store Licensees successfully recruit family members, friends, students or experienced retail staff to assist during the busy Christmas season.
As an independent business operator, you're responsible for paying your employees' wages and meeting your legal employer obligations. Many Store Licensees choose to pay their team weekly to align with their weekly commission payments.
What training and support will I receive?
Whether you're new to retail or have years of experience, Calendar Club provides comprehensive training and ongoing support to help you operate a successful store.
Your training is included as part of your Store Licence at no additional cost and begins before your store opens. Support continues throughout the entire trading season.
You will have a dedicated field manager and have access to:
- Comprehensive training manuals and operating guides
- Step-by-step training videos
- Troubleshooting resources
- Electronic training materials that you can share with your team
- Ongoing support from our Head Office team and Retail Operations Managers throughout the season
We're with you every step of the way, from preparing your store before opening day through to packing up at the end of the season.
How and when do I get paid?
As a Store Licensee, you earn commission based on your store's sales rather than receiving a wage.
Your commission is calculated each week and paid directly into your nominated bank account the following week.
Why do I need to pay a security deposit?
The Security Deposit serves two important purposes.
Firstly, it secures your store allocation and confirms your commitment to operating a Calendar Club store for the upcoming season. Once your Security Deposit is received, we can begin preparing your store, training, and operational support.
Secondly, you'll be responsible for Calendar Club assets valued at over $100,000, including stock, store fixtures, equipment and POS systems. The Security Deposit provides reassurance that these assets will be cared for throughout the season.
The Security Deposit is payable when you sign your Store Licence Agreement.
The deposit is fully refundable at the end of the season, subject to the satisfactory return of all Calendar Club assets and completion of the final store reconciliation. Refunds are generally processed within two weeks of your store closing.
One store: $1,000 Security Deposit
Two stores: $1,500 Security Deposit
Do I need an ABN?
Yes. As a Calendar Club Store Licensee, you operate as an independent contractor, not an employee, so you'll need an Australian Business Number (ABN). (This requirement does not apply to New Zealand Store Licensees.
Applying for an ABN is quick, free and can usually be completed online in just a few minutes. In most cases, you'll receive your ABN immediately if your application is successful.
Without a valid ABN, Australian tax laws require us to withhold tax from your commission payments at the applicable no-ABN withholding rate.
You can apply for an ABN through the official Australian Government website: Australian Business Register (ABR) – Apply for an ABN.
What is the referral bonus and how do I earn this?
Know someone who would make a great Calendar Club Store Licensee?
Simply refer them to us. If they become a Store Licensee and open their store, you'll receive a $500 referral bonus.
Many of our past and current Store Licensees have successfully referred friends, family members and colleagues.
It's a great way to help someone start their own Calendar Club journey while earning a bonus for yourself.